@dttdi360 기업정보 - [ECS텔레콤] AI, 챗봇, 옴니채널, 음성인식 등 컨택센터 솔루션 및 통합커뮤니케이션 전문업체

 @dttdi360 기업정보 - [ECS텔레콤] AI, 챗봇, 옴니채널, 음성인식 등 컨택센터 솔루션 및 통합커뮤니케이션 전문업체

회사소개서

http://www.ecstel.co.kr/NEW/pdf/ECSTelecom_Introduction_2023.pdf

출처 http://www.ecstel.co.kr/

[솔루션] AICC 인공지능 컨택센터

http://www.ecstel.co.kr/NEW/board/data/file/Open_Archive/2105773181_FgO82jic_AICC.pdf

[Zoom] 국내 유일 Direct Partner Zoom Solution 브로셔

http://www.ecstel.co.kr/NEW/board/data/file/Open_Archive/2105773181_RCxWb6wT_ECS_Zoom_EBB88CEBA19CEC8594.pdf

Avaya 1 Tier Partner

Avaya Diamond Certified Partner

Unified Communications- IPT & UC- VideoContact Center- Integrated Contact Center- Multi-channel- Virtualization basedData Networking- Integrated WLAN/Wireless Network- Fabric Connect

Cisco Gold Certified Partner

ATP_UCCE

Network Integration- Router/Switch- Wireless Network- SecurityCollaboration Solutions- IPT & UC- IPCC- Video ConferenceData Center & Virtualization- UCS server- Nexus Switching- Virtualization

Alvaria Platinum Partner

Inbound Contact Center- ACD- Call Blending- IVROutbound Contact Center- Outbound Dialer (Preview/Predictive/Precision)- Advanced List Management (ALM)- Virtual AgentRecording SystemReporting SystemOmni-ChannelWFM(Workforce Management)Gamification

Nice Platinum Partner

Contact Center as a Service- CXOne platform

Zoom Direct Partner

Zoom MeetingsZoom PhoneZoom RoomsZoom EventsZoom Webinar

Google Cloud Partner

Contact Center AI- Agent Assist- Insights- Virtual Agent- Dialogflow

서울특별시 서초구 반포대로 28길8(서초동 1543-1)일홍빌딩 T. 02-3415-8300 F.02-3415-8338
il-Hong Building 8, Banpo-daero 28-gil, Seocho-gu, Seoul, Korea